All Systems Operational

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Citrix Web Application and API Protection Cloud Services

Website




Operational

CWAAP




Operational

3

Upcoming Maintenances

0

Incidents Last 30 Days

0

Maintenances Last 30 Days

Scheduled Maintenance

Citrix WAAP Maintenance NoticePlanned Maintenance

Schedule

February 7, 2024 06:00 - 12:00 UTC

Components

Website, CWAAP

Locations

Primary Data Center, North America, South America, Europe, APAC

Description

Locations: Dallas (DAL) Impact: Citrix WAAP Engineering will be performing an emergency maintenance to upgrade our WAF infrastructure in the Dallas WAF scrubbing center. As a result, there will be an approximate six hours of downtime where customers will not be able to alter configurations as provisioning will be locked during the duration of the maintenance. We are committed to providing the quality of service you have come to expect of us. If you have any questions or issues, please contact us in your most convenient method. 1) Log into the Citrix WAAP Support Portal - https://support.citrix-waap.cloud.com 2) Email mailto:support@cwaap.citrix.com 3) Call our toll free number: +1-866-571-3336 For international customers call: +1-571-434-5964
Citrix WAAP Maintenance NoticePlanned Maintenance

Schedule

May 20, 2024 22:00 - May 23, 2024 22:00 UTC

Components

CWAAP

Locations

Europe

Description

Dear Customer, As part of our program to continuously improve our services, we are relocating several of our scrubbing nodes to provide improved resilience and direct access to more Tier1 and Tier2 providers. In all cases, we are moving to alternative datacenters in the same geographical region so there should be no change in latency or dataflow. We are planning to move the Frankfurt (FRA) node on May 20th at 22:00 UTC. The migration is expected to take less than 72 hours to complete during which traffic will be diverted to other datacenters. Customers who use Frankfurt as a clean traffic peering point may see their BGP sessions momentarily go down and will see clean traffic shift to their backup site peer/s. No reconfiguration will be required on customer equipment or networks. If you have direct connections, ECX, or virtual circuits terminating in Frankfurt, we will reach out to you to go through the process and make necessary adjustments to minimize the risk of disruption to your networks. Please let us know when your technical team is available for a meeting to review the current deployment and the options available to maintain your protection during the migration. We are committed to providing the quality of service you have come to expect of us. If you have any questions or issues, please contact us in your most convenient method. 1) Log into the Citrix WAAP Support Portal - https://support.citrix-waap.cloud.com 2) Email mailto:support@cwaap.citrix.com 3) Call our toll free number: +1-866-571-3336 For international customers call: +1-571-434-5964
Citrix WAAP Maintenance NoticePlanned Maintenance

Schedule

June 11, 2024 07:00 - June 14, 2024 07:00 UTC

Components

CWAAP

Locations

North America

Description

Dear Customer, As part of our program to continuously improve our services, we are relocating several of our scrubbing nodes to provide improved resilience and direct access to more Tier1 and Tier2 providers. In all cases, we are moving to alternative datacenters in the same geographical region so there should be no change in latency or dataflow. We are planning to move the Los Angeles (LAX) node on June 11th at 07:00 UTC. The migration is expected to take less than 72 hours to complete during which traffic will be diverted to other datacenters. Customers who use Los Angeles as a clean traffic peering point may see their BGP sessions momentarily go down and will see clean traffic shift to their backup site peer/s. No reconfiguration will be required on customer equipment or networks. If you have direct connections, ECX, or NetProtect virtual circuits terminating in Los Angeles, we will reach out to you to go through the process and make necessary adjustments to minimize the risk of disruption to your networks. Please let us know when your technical team is available for a meeting to review the current deployment and the options available to maintain your protection during the migration. We are committed to providing the quality of service you have come to expect of us. If you have any questions or issues, please contact us in your most convenient method. 1) Log into the Citrix WAAP Support Portal - https://support.citrix-waap.cloud.com 2) Email mailto:support@cwaap.citrix.com 3) Call our toll free number: +1-866-571-3336 For international customers call: +1-571-434-5964

History

No incidents in the last 7 days